Sydney Water is Australia’s largest water utility, providing water, wastewater, recycled water and some stormwater services to more than 5 million people in Sydney, the Blue Mountains and the Illawarra.
We have an ambitious vision on which we’ve based our strategy: Creating a better life with world-class water services. Water is an essential part of daily life. It’s the way we use water that helps our city thrive and supports the productivity and prosperity of our economy. By delivering world-class water services, we can create a better life for our people, our business partners and our communities.
World-class water services for safe, clean drinking water, tree-lined streets, parks and green spaces, and access to safe, local waterways and beaches for recreation and fun. To achieve this, we’re focusing on 4 strategic outcomes.
- First choice of customers and partners – We deliver a world-class customer experience and collaborate with our current and future customers, communities, stakeholders and partners to deliver better outcomes.
- High-performance culture – We make a positive impact, achieving together, we are customer-centric and innovative.
- Thriving, liveable and sustainable cities – We deliver world-class products and services to our city and are champions for the environment, public health and resilience.
- Successful and innovative business – We’re socially responsible and sustain a positive return for our shareholders and the community